BayAlerts: Real-Time Information and Important Updates on Ferry Service

NEW: Have you switched to our new Alameda Seaplane ferry route? If so, here's how to switch your BayAlerts subscription.

  • Log into the BayAlerts system here
  • If you signed up a while ago, the system may ask you to set a new password to meet updated security requirements.
  • After you log in, click the arrow next to your name in the upper right-hand corner and select "Subscriptions."
  • On the Subscriptions page, click on the "Manage Subscriptions" tab.
  • Scroll down to "Alameda Seaplane" and select your level of notification.
  • If you'd like to unsubscribe from Oakland & Alameda route alerts or news, uncheck the boxes in that section.

See below for additional information on BayAlerts.


BayAlerts

Ferry Rider Notification System


NEW! Service Alerts Via Twitter

SF Bay Ferry riders can now receive ferry service alerts – announcements of service delays, changes or cancellations within the next 24 hours – via a new Twitter account @SFBFBayAlerts. This is the same information sent for user-selected routes to voice, text and email via our current BayAlerts system, however, Twitter followers will receive these alerts for ALL SF Bay Ferry routes.

Refer to the information below to sign up for standard BayAlerts voice, text and email notification; click this link to follow BayAlerts and receive notifications on Twitter:

Follow @SFBFBayAlerts on Twitter


Our BayAlerts rider notification system provides San Francisco Bay Ferry riders with important, timely, and customized ferry service information. You choose the kinds of notifications you want, the routes you’re interested in, and where you want your notifications delivered.

Signing up to receive BayAlerts is quick, easy and free!

BayAlerts subscribers can receive:

  • SERVICE ALERTS - announcing ferry service delays or cancellations within the next 24 hours
  • NEWS - announcing upcoming schedule or service changes, events and promotions

Select the route(s) for which you want to receive BayAlerts – choose as many as you wish:

  • Alameda / Oakland / San Francisco
  • AT&T Park / Alameda / Oakland
  • AT&T Park / Vallejo
  • Harbor Bay / San Francisco
  • South San Francisco / Alameda / Oakland
  • Vallejo / San Francisco

Then select how you want to receive BayAlerts:

  • Email
  • SMS text message
  • Voice message
  • TTY/TDD

Alert Service Available in Spanish & Chinese
Servicio de Alertas disponibles en español | 提供告警服务的中文(普通话)

 

Have questions? Need Help?
Check out our BayAlerts FAQs and Step-by-Step User Guide to help you sign up for and use BayAlerts.