Contact Us

For instant answers regarding terminal location, schedule, fare, parking and transit connection, try our "Where do you want to go?" trip planner located in the left column throughout the website.

Contact:
San Francisco Bay Ferry
c/o Water Emergency Transportation Authority
Pier 9, Suite 111, The Embarcadero
San Francisco, CA 94111

Or by phone: (707) 64-FERRY or (707) 643-3779 or Toll Free at (877) 643-3779
Monday through Friday 5:00AM to 5:00PM 
Saturdays and Sundays 6:30AM to 5:30PM

For free language assistance in Spanish/Traditional Chinese, call 415-705-8291
免費的中文協助請致電 415-705-8291
Ayuda gratuita con el idioma en español 415-705-8291

If you don’t find what you need on our website, please write to us and choose from the drop down options below to assist us in helping you sooner:

Required
Let us know which ferry route you are writing about.
Please choose a category from the list above.