Connect With Us

Comuníquese con nosotros   •   联系我们

Our riders and community members are some of the best resources for improving our services and we want to hear from you! Connect with us below, through social media and in person.

Popular Questions

Our Social Media Channels

We love connecting with the community and our riders! Share your pictures and adventures with us on our socials below.

Questions, Compliments & Complaints

We would like to hear about your experience riding with us. What did we do well? What can we do better?

For the fastest response, fill out the form below and someone will respond in 1-2 business days. Or you can write to us San Francisco Bay Ferry; Pier 9, Embarcadero, Suite 111, San Francisco CA 94111 or call us at (877) 64-FERRY and we’ll get back to you as soon as we can.

TICKETS & REFUND QUESTIONS: Please provide your confirmation or order number from the email you received upon ticket purchase to expedite your request. 

Let us know which ferry route you are writing about.
Please choose a category from the list above.