Our riders and community members are some of the best resources for improving our services and we want to hear from you! Connect with us below, through social media and in person.
- Frequently Asked Questions
- Schedule and route information
- Holiday schedules
- Getting to ferry terminals
- Chase Center ferry service (Warriors)
- Oracle Park ferry service (Giants)
- Chase Center & Oracle Park Ticketing Issues
- For issues regarding online ticket sales for passengers going to and from these event centers, please email firstname.lastname@example.org for assistance.
Our Social Media Channels
We love connecting with the community and our riders! Share your pictures and adventures with us on our socials below.
- Facebook: @San Francisco Bay Ferry
- Instagram: @sanfranciscobayferry
- Twitter: @SFBayFerry
- YouTube: @SanFranciscoBayFerry
Questions, Compliments & Complaints
We would like to hear about your experience riding with us. What did we do well? What can we do better?
For the fastest response, fill out the form below and someone will respond in 1-2 business days. Or you can write to us San Francisco Bay Ferry; Pier 9, Embarcadero, Suite 111, San Francisco CA 94111 or call us at (877) 64-FERRY and we’ll get back to you as soon as we can.
TICKET QUESTIONS? Please provide your confirmation or order number from the email you received upon ticket purchase to expedite your request.