San Francisco Bay Ferry Launches App, New Ticketing System
SAN FRANCISCO | July 19, 2022 – The San Francisco Bay Area Water Emergency Transportation Authority (WETA) today launched a new integrated ticketing system and smartphone app for San Francisco Bay Ferry to improve and streamline the fare payment system for passengers.
Built on Hornblower Cruises’ Anchor platform, the ticketing system allows passengers to purchase ferry tickets for regular service as well as special event service to Oracle Park and Chase Center right from their smartphones in the new San Francisco Bay Ferry app or San Francisco Bay Ferry’s website at sanfranciscobayferry.com. Anchor now powers the ferry system’s paper ticket system as well.
San Francisco Bay Ferry encourages local and frequent passengers to use Clipper, the regional multi-agency transit fare product. Mobile and paper tickets can be an alternative solution for families and travelers visiting from outside the Bay Area, as well as to provide timed reservations for San Francisco Bay Ferry’s popular special event service.
"As we rebuild ridership we’re doing everything we can to make it as simple as possible to buy a ferry ticket," said WETA Executive Director Seamus Murphy. "This is a simple one-stop shop for all your San Francisco Bay Ferry ticket needs. The new ticketing system improves the passenger experience and streamlines the system by bringing all non-Clipper forms of payment under one umbrella."
Vallejo, Oakland and Alameda ferry tickets for San Francisco Giants games at Oracle Park through the end of the regular season are now on sale at sanfranciscobayferry.com/giants and in the San Francisco Bay Ferry app.
WETA is on track to launch its real-time ferry information system soon. Real-time predictions and service notifications will be built into the SF Bay Ferry app. Integrations into popular third-party apps including Transit and Google Maps have begun. WETA is also building tools to improve its website experience using real-time information.