FEEDBACK NEEDED FOR SOUTH S.F. SERVICE STUDY

SOUTH SAN FRANCISCO SERVICE STUDY

San Francisco Bay Ferry is committed to providing current and future passengers with the best possible transit experience. To ensure the long-term financial sustainability of our service in San Mateo county and systemwide, we are initiating a study to consider potential change to the current South San Francisco ferry route

For more information:

PUBLIC OUTREACH INITIATIVES:

  • A public survey conducted from September through early October 2025, receiving over 1,500 submissions
  • An in-person event at the South San Francisco Ferry Terminal on Sept. 25, 2025 and a virtual event on Sept. 26, 2025 to share a proposed menu of service and operational changes to support the service
  • Two ferry chats, where staff engaged with current riders
  • A public survey on preferred schedule adjustments, conducted late-December 2025 through early January, 2026

STAKEHOLDER INITIATIVES:

  • SF Bay Ferry is working with a Technical Advisory Working Group (TAWG) including stakeholders from civic organizations, Oyster Point employers and transportation experts to consider a menu of options to build sustainable South S.F. ferry service.

PROJECT TIMELINE AND NEXT STEPS:

  • NOV.-DEC. 2025: Analyze results of public feedback and stakeholder initiatives to develop preferred service options to TAWG
  • JAN.-FEB. 2026: Propose preferred service change plan to SF Bay Ferry Board of Directors
  • MARCH 2026: Initial phase of service change implementation

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Questions? Reach out to us at customerservice@sfbayferry.com