The Water Emergency Transportation Authority (WETA) operates its services and programs without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act. WETA is committed to practicing nondiscrimination. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with WETA.
Learn more about SF Bay Ferry passenger guidelines including:
Learn more about SF Bay Ferry’s 2025-2027 Title VI Program by downloading the official program document here:
To file a Title VI Complaint with San Francisco Bay Ferry/WETA, please download and fill out one of the PDF forms below:
For more information on WETA’s civil rights program and the procedures to file a complaint, call (415) 291-3377; email customerservice@sanfranciscobayferry.com; or visit our administrative offices at:
Bay Area Metro Center
375 Beale St. Suite 310
San Francisco, CA 94105
Filled out complaint forms may be submitted via mail or email:
By Mail:
Title VI Submission
SF Bay Ferry/WETA
275 Beale St. Suite 310
San Francisco, CA 94105
By Email:
Email: customerservice@sanfranciscobayferry.com