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Customer Service Contact

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For instant answers regarding terminal location, schedule, fare, parking and transit connection, try our "Where do you want to go?" trip planner located in the left column throughout the website.

Call (415) 705-8291
Monday through Friday, 8:00 AM to 5:00 PM

For Vallejo Ferry questions:
Call (707) 643-3779 or Toll Free at (877) 643-3779
Monday through Friday 6:45AM to 5:00PM
Saturday, Sunday and Holidays 8:00AM to 5:30PM

By Mail:
San Francisco Bay Ferry
c/o Water Emergency Transportation Authority
Pier 9, Suite 111, The Embarcadero
San Francisco, CA 94111

For free language assistance in Spanish/Traditional Chinese, call (415) 705-8291
免費的中文協助請致電 (415) 705-8291
Ayuda gratuita con el idioma en español (415) 705-8291

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